To be the Best place to borrow and the Best place to save by delivering financial education, evolving technology, and excellent customer service.
GOAL: To be the leader of financial education within our communities. This will lead to stronger financial health of staff, customers (both current and prospective), and communities.
GOAL: To be organized early adopters as technology evolves. We will use technology to provide convenience, efficiency, and education to our staff, customers, and communities.
Excellent Customer Service
Goal: To create clear, accountable service expectations that lead to satisfied, and loyal customers.